1.
What is a Domain name?
2.
Who is OpenSRS?
3.
Can I access my domain address with or without the www?
4.
Do you offer dial-up Internet access?
5.
Do you handle the domain registration process?
6.
Can I transfer an existing domain to your servers?
7.
How long does it take before my domain name is active?
8.
How do I transfer files to my web site?
9.
Will I have unlimited access to update my pages?
10.
Can I use my account for commercial purposes?
11.
Do you offer technical support?
12.
How long does it take to set up a new account?
What is
a Domain name?
A Domain name means having your own domain name (http://www.yourname.com)
without having to install expensive server hardware and software. With a Domain
name, you utilize our server's storage space, however you are still
professionally represented via your own personal Internet web address domain
name www.yourname.com and by your own personal e-mail address domain name you@yourname.com.
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Who is
OpenSRS?
OpenSRS
is an independent organization responsible for holding the registration and
routing of Internet domain names. Without them it would be virtually impossible
to maintain sanity on the Internet.
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Can I
access my domain address with or without the www?
Yes. You will be
able to access the domain address with or without the www in front of the domain
name. Example: [http://www.yourname.com] or [http://yourname.com] is
acceptable, whichever you prefer.
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Do you
offer dial-up Internet access?
No. You will need an Internet access in order to maintain your web
site and retrieve email addressed to your site.
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Do you
handle the domain registration process?
Yes. We will contact OpenSRS once your account is
activated to request either a new domain name registration or a domain name
modification (transferring an existing domain to our servers). Please
DO NOT submit a registration or modification template to OpenSRS
as this will only delay the process.
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Can I
transfer existing domain name to your servers?
Yes. Just be sure
to specify that you are requesting a transfer and NOT a new domain. You should
keep the service with your current provider while waiting for OpenSRS
to complete the transfer process. We will provide you with a temporary IP
address so you can mirror the site on our server. All e-mail and web pages will
still be accessed from your current site. When OpendSRS announces the
completion of the transfer there is a 24 hour propagation period where visitors
could go to either site. At the end of the 24 hours you should contact your
previous host to have them delete the old domain from their records and update
their DNS tables. If you use this same provider for your Internet access you
will not be able to access your domain site until they update their DNS.
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How long
does it take before my domain name is active?
Once OpenSRS
announces that your domain name has been registered (or transferred, if
applicable), it usually takes about 24 hours before it is active. All
Internet providers must update their records (DNS tables) to reflect the new
site's location.
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How do I
transfer files to my web site?
Files can be
transferred to the web server via FTP (File Transport Protocol) or by using the
Microsoft FrontPage software (please install FrontPage extensions via your
control panel in order for this to work). If you need FTP,
mail, or other Internet software, visit Download.com / Tucows.com / Microsoft's web site.
You may also download our recommended FTP Client Filezilla.
Click here for more...
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Will I
have unlimited access to update my pages?
Yes. You have
unlimited access via FTP, Web Based and FrontPage 24 hours a day, seven days a
week. As such, you can create and maintain your web pages on your own computer
and upload files to your web site at your leisure.
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Can I
use my account for commercial purposes?
Yes. You can use
your account for commercial purposes. The World Wide Web has become the most
efficient and cost-effective means of making information available to the users
of the Internet community and we encourage our customers to utilize this
technology.
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Do you
offer technical support to customers?
Yes. We encourage
our customers to send email to
support@w3hub.com with questions or concerns regarding their web service.
You may also call our customer support hotline (+65) 6100-0093 during our office
hours. Your questions will be answered promptly and courteously.
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How long
does it take to set up a new account?
New accounts are
generally set up within 24 hours from the time we receive your payment. Once an
account is set up an activation notice will be sent to you via email including
your user-ID, password, and FTP hostname. You can begin uploading files to your
new web site immediately.
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See Also:
Introduction to Linux Web
Hosting
Introduction to PHP Web
Hosting
Introduction to Windows Web
Hosting
Introduction to ASP Web
Hosting
Introduction to
FrontPage Web Hosting
Step By Step guide on
Changing Host
Quick Guide to Search Engine Submissions
The 5 Key Steps To Promoting Your Website
Guide For Getting Higher Search Engine Ranking |
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